19. Supporting Printers – Reviewing the Basics

  1. List the seven steps used by a laser printer to print a page.
  2. During the laser printing process, what determines when the toner sticks to the drum and when it does not stick to the drum?
  3. What type of printer is most dependent on the quality of paper it uses to get the best printing results?
  4. What should you do if an inkjet printer prints with missing dots or lines on the page?
  5. What can you do to help a dot matrix printer last longer?
  6. What feature on a printer must be enabled so that a printer can automatically print on both sides of the paper?
  7. What is likely to be the problem when a laser printer consistently produces pages with gray print?
  8. What kind of printer is assigned an IP address?
  9. What two tools can you use to remove loose toner from inside a printer?
  10. How can you prove a printer problem is not with the printer itself, but lies with the network, computer, OS, or application?
  11. When you get a toner-low message, what can you do to extend the life of the toner cartridge before you replace the cartridge?
  12. What causes a ghosted image on a printout?
  13. What is likely the problem when a portion of a complicated page does not print?
  14. What can you do to verify a printing problem is with an application or a document and not with Windows?
  15. In a Home Theater PC, what is the purpose of an HDMI output port?
  16. In a Home Theater PC, why might you need an HDMI input port? Which type of adapter card might provide this port?
  17. Which system requires the best graphics card, a CAD workstation or a virtualization workstation?
  18. Which is generally a better GPU, one in the NVIDIA Quadro family or one in the NVIDIA GeForce family?
  19. Which socket mentioned in the chapter does Intel recommend you use with liquid cooling?
  20. How many speakers or sound channels does surround sound version 5.1 use?